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Renner USA Piano Action Parts and Tools

Phone: 480.575.1700
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Technical Support Services

Renner USA provides a special technical support service to piano technicians who purchase genuine Renner action parts from us and require technical assistance in selecting, installing, or regulating the action parts in a particular piano. This service is provided by a unique team of highly skilled and experienced piano technicians* located across the country, and is available exclusively to Renner USA customers.

Contact our office with your technician of choice, and they will contact you within 24 hours.

Rick Baldassin, Salt Lake City, Utah
Rick Baldassin, Piano Technician, Salt Lake City, Utah

Rick is Senior Technical Consultant to Renner USA, Technical Support Director for Fazioli, Concert Technician for the Utah Symphony, and owner of Baldassin Performance Pianos. He has consulted a number of leading piano manufacturers in all areas of design, production, regulation, and service, over his more than three decades in the piano business, and has conducted extensive training seminars throughout the U.S., Canada, Europe, Russia, Korea, Japan, and Australia. Please visit for more information.

Charles Ball – Austin, Texas
Charles Ball, Piano Technician, Austin, Texas
Charles Ball is the head technician at the University of Texas at Austin, School of Music, where he also teaches piano technology appreciation classes, a position he has held for over 25 years. He is also the technician for the Austin Symphony orchestra, concert technician for the Van Cliburn Foundation, and the C&A technician for Steinway Piano Gallery in Austin. He is particularly experienced with grand action reconditioning, rebuilding, regulation, and voicing.
Keith Bowman – Harrisburg, PA
Keith Bowman Piano Restoration
Keith owns a successful piano restoration business, which includes player pianos, harpsichords, and other early instruments. He has a broad background in woodworking and is responsible for the development of the Renner USA Custom Tuning Lever program, in addition to a number of unique tools he has designed and produces for piano technicians. He teaches at numerous technical seminars all over the U.S., and has written many articles for the PTG Journal
Clinton Hughes – Moscow, ID
Clinton Hughes – Moscow, ID - Full Service Piano Restoration Services

Clint owns Grand American Piano, a full-service restoration company, and has been rebuilding pianos for nearly twenty years. Besides Steinway and Mason & Hamlin, he also specializes in modifying antiquated American actions to house new Renner parts. Each manufacturer—Chickering, Knabe, Sohmer, Weber, Hallet & Davis, Vose & Sons, Baldwin, Ivers & Pond, and others—all have a unique voice, and Clint delights in bringing out the best in all of them.
Please visit for more information.

Teri Meredyth – Los Angeles, CA
Teri Meredyth – Los Angeles, CA - Premier concert piano technician, tuner and restoration professional.
Teri enjoys a successful career as one of the premier concert technicians and rebuilders in Los Angeles. Among the many venues she serves, is the prestigious Royce Hall, Center for the Art of Performance at UCLA, and the Los Angeles Chamber Orchestra, in addition to a variety of recording settings, including film scoring. Diagnosing difficult action problems is one of her specialties, in addition to the complete restoration of fine grand pianos.
James Reeder – Lansing, MI
James Reeder – Lansing, MI - piano manufacturing, restoration, and service.

Jim has nearly 50 years’ experience in all areas of piano manufacturing, restoration, and service. He maintains one of the largest selections of new, used, and restored pianos in the Michigan area, and specializes in the remanufacturing of Steinway, Mason & Hamlin and other quality pianos. He is also the exclusive distributor and technical consultant for the world-renowned Blüthner Piano Company in Leipzig, Germany which, under his guidance, developed the very successful Haessler line of grand and upright pianos.

Franco Skilan – Los Angeles, CA
Franco Skilan – Los Angeles, CA -  specializes in the restoration of high-end, hand built, pianos with a special emphasis on Steinway.

Franco is a third generation Registered Piano Technician (RPT) of the Piano Technicians Guild, with over 30 years’ experience in piano restoration and service. He owns Precision Piano Services in Los Angeles which specializes in the restoration of high-end, hand built, pianos with a special emphasis on Steinway. He is the exclusive provider of piano restoration services for Keyboard Concepts and David L. Abell Fine Pianos, and has an extensive private clientele. Please visit for more information.

Note: Technicians participating in this program have been selected from the top piano technicians in the United States, and are completely independent. Renner USA makes no representations or warranties concerning the advice and counsel they may provide.

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Renner USA
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P.O. Box 3440
Carefree, Arizona 85377

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7755 E Redfield Road
Suite 200
Scottsdale, AZ 85260

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